Office of the Ombudsperson
The Mission
Ï㽶´«Ã½â€™s Office of the Ombudsperson is a place where students can confidentially express their concerns, resolve disputes, manage conflicts, and learn more productive ways of dealing with matters they may face during their matriculation. Individuals—undergraduate, post-doc and newly returning students can expect to receive informal, confidential, neutral and independent services to the extent allowed by law.We welcome anyone who has a concern or question pertaining to university policies,
university bureaucracy, and all other matters impacting your academic success.
You may reach the Ombudsperson via our . The Campus Police can also be reached 24-hours a day by dialing (713) 313-7000.
Common Concerns
There are times in a student’s academic career where they may run into conflict that
they may be unfamiliar in dealing with. Those concerns may center on a particular
issue they are experiencing with a professor, advisor or staff member. If a student
finds him/herself constantly trying to resolve an issue with no headway in sight,
or perhaps the stand-off is escalating into a more hostile situation, this is the
time to solicit the assistance of the Ombudsman. The Ombudsman can help by listening
to your concerns, and identifying appropriate options for a resolution.
The following are a few examples of the types of concerns that the Ombuds can offer
assistance with troubleshooting.
Academic
- Faculty disputes
- Grade disputes
- Schedule disputes
- Final exam conflicts
- Concerns with advising
- Scholastic dishonesty
- Academic Dismissal
Non-academic Issues
- Enrollment and registration
- Financial aid
- Housing/meal plan
- Work-study
Contact Us
Mr. Dewayne Stafford
Dewayne.stafford@tsu.edu
(713) 313-1360
Or, you may reach out to the Ombuds anytime, by:
- Contacting Campus Police - (713) 313-7000